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Returns

We are happy to refund you according to the following standards; Unfortunately, we currently do not provide exchanges. If you wish to receive products in other sizes, you must place a new order online.

  1. After receiving the goods, you must fill out the return application form within 30 days after receiving the goods.

  2. The goods need to be intact and the original packaging is intact.

  3. After completing the return form, detailed information on how to complete the return will be provided via email.

or

  1. If there is a problem with your item, no matter where you are, we can provide you with a return as needed. In order for us to help you in the best way, if there are any damaged or malfunctioning items, please contact us first.

If your return meets the above conditions, the next step is to contact us via email and initiate the return process. After that, we send you an email to let you know what to do next. For complete details on refunds and/or exchanges, please refer to our Terms of Service.

E-mail: support@kryztl.com

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